What are your shipping times?
Orders are processed within 1–2 business days. If you place an order after 11:00pm, we will process it on the next business day. Standard shipping within the United States takes 3 to 5 business days.
What is your return and refund policy?
Returns are accepted within 40 days of delivery. Refunds are processed within 10 business days after we receive your return. They’re issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
Are all products eligible for returns?
To be eligible for a return, items must be unused, in their original packaging, with all tags and accessories included.
Is there tracking for my order?
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
What payment methods do you accept?
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
Do you offer exchanges?
Exchanges are available for damaged or incorrect items. Please contact us within 4 days of delivery.
How can I contact Equips Gear?
Our customer service is available Monday to Friday, from 9:00 a.m. to 6:00 p.m. If you have a problem, please contact us; we answer within 24 hours.
Email: support@seakundi.com.co
Phone: +1 936-407-1332
Address: 1702 Oak Ridge Dr, Kemah, TX 77565, United States